skin1004 Privacy Policy — We Take Care of Your Data
This document explains how skin1004 collects, uses, stores, and protects the personal information of Malaysian users. Please read it carefully before using our platform.
1. Information We Collect
Skin1004 collects several categories of information from users to ensure the platform runs smoothly, transactions are processed securely, and the overall user experience is continuously improved.
Account Information
During registration, we collect basic information such as your chosen username, email address, phone number, and details required for identity verification. This information is used to create and verify your account on the skin1004 platform, and to ensure every account is unique and belongs to a legitimate individual.
Device and Browser Information
We automatically record technical information when you access the platform, including device type, operating system, browser type and version, IP address, and login session data. This information is used solely for security purposes, fraud detection, and optimising the mobile experience for Malaysian users.
Local Payment Information
To process deposits and withdrawals in MYR (RM), we collect the information required to facilitate transactions via FPX and DuitNow. We do not store credit card details or sensitive banking information directly on our servers — all financial transactions are processed through secure, recognised payment channels.
Cookies & Usage Data
Skin1004 uses cookies and similar tracking technologies to record users' browsing behaviour, language preferences, login status, and session data. This helps us maintain a consistent experience across sessions and improve overall platform performance.
2. How We Use Your Information
All information collected by skin1004 is used only for legitimate purposes directly related to the operation of the platform. We do not use user data for unrelated purposes or sell it to third parties for marketing.
The purposes for which we use your information include:
- Identity verification and user account management on the skin1004 platform.
- Securely processing deposits and withdrawals in MYR.
- Detecting and preventing fraud, money laundering, and other unlawful activities.
- Sending important notifications related to your account, transactions, or policy changes.
- Providing effective customer support whenever users reach out to us.
- Analysing aggregated usage patterns to improve platform quality.
- Complying with applicable legal obligations and regulatory requirements.
We do not use your information to make fully automated decisions that materially affect your rights or interests without human review.
3. Cookies and Platform Tracking
The skin1004 platform uses session cookies and persistent cookies to maintain core functionality such as login status, language preferences, and account settings. These cookies are necessary for the platform to operate correctly and cannot be disabled without affecting your user experience.
In addition to functional cookies, we also use internal analytics cookies that help us understand which parts of the platform are most frequently visited and where users may encounter difficulties. This data is analysed in aggregate and anonymised — no personally identifiable information is used in this analysis.
Users can configure their browser settings to reject or delete cookies. Please note, however, that disabling cookies may cause certain platform features to not function properly, including the ability to stay logged in between sessions.
Skin1004 does not use third-party cookies for advertising or cross-site tracking purposes. All cookies in use are strictly for internal platform operations.
4. Data Storage, Security, and Third-Party Sharing
How We Store and Protect Your Data
Skin1004 user data is stored on servers protected with industry-standard encryption. We apply security protocols to ensure that data transmitted between your device and our servers cannot be intercepted by unauthorised parties.
Access to user data on our end is restricted to personnel who require it to carry out legitimate duties. We conduct regular security reviews to ensure our data protection systems remain up to date against current threats.
Sharing Information with Third Parties
Skin1004 does not sell or rent user personal data to any third party. We may share the minimum necessary information with approved payment service providers (such as FPX and DuitNow operators) solely to process financial transactions as requested by users.
Where we are required by law or a valid court order to disclose user information to the relevant authorities, we will do so in accordance with proper legal procedures and will endeavour to notify the affected user where permitted.
5. User Rights — Access, Correction, and Deletion
As a skin1004 platform user, you have certain rights regarding the personal data we hold about you. We respect these rights and provide channels for you to exercise them.
Right to Access
You have the right to request a copy of the personal information we hold about you. This request can be submitted through the customer support channels provided, and we will endeavour to fulfil it within a reasonable timeframe.
Right to Correction
If you find that the personal information we hold about you is inaccurate or incomplete, you have the right to request a correction. Users can update certain profile details directly through the account settings on the skin1004 platform, while changes to information requiring verification must be made through the support team.
Right to Deletion and Policy Changes
Under certain circumstances, you have the right to request the deletion of your personal data. Such requests will be assessed in accordance with our legal obligations and legitimate operational requirements. Please note that some data may need to be retained for a specified period for legal compliance purposes.
Skin1004 reserves the right to update this Privacy Policy from time to time. Any material changes will be communicated via an on-platform notification or to the email address registered to your account. Continued use of the platform after such notification constitutes acceptance of the updated policy. For any privacy-related enquiries, please refer to the FAQ or contact our support team through the channels available on the platform. Our support email: [email protected]
Your Data Is Safe with Us
Skin1004 is committed to protecting the privacy of every Malaysian user. Register with confidence or log in to enjoy a platform that puts your security first.